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For Comindware, Jivo Chat became critical in improving our Customer Experience.Your customers are on websites, the phone, social media, the list goes on.Jivo Chat allows visitors to talk to you using their favorite platforms, so you never miss an opportunity to make a connection.It has many new features which help us to customize as per our requirements. Also love the fact you can now see previous chats when someone comes on. Alex Price We absolutely love Jivochat and have never looked back since we added it to our website.Manit Nagrani Integrated easily to our websites, has proven to be very reliable, looks professional, gives our customers another line of communication (as not everyone wants to pick up the phone). Christopher Turner We use Jivo Chat every day to provide real-time support to thousands of clients, and we encourage all of them to use it too. Not only is a livechat a great way to communicate with customers who may not want to call, it increases business, customers love it, and employees can take multiple chats at once whereas a call ties them down to one person.
Radi se o vrlo kratkim porukama koje korisnik vidi cim ih njegov sugovornik pošalje (obicno pritiskujuci tipku Enter). sobe u kojima istovremeno prica i do nekoliko desetaka (pa i stotina) korisnika, u nekima je razgovor ogranicen na nekoliko sudionika, dok neki mogu kombinirati te dvije vrste.